"When you buy a product from us it is
better than one you can buy from our competitors."
This is a bold statement right? We firmly believe it to be
true. Here is why:
We are boaters just like you. We realize the importance of each day out
on the water. There is nothing more frustrating than missing a day on the
water because you bought the wrong part, received a defective part and you are
waiting to swap it out, or can't figure out how to install something. We
go to great lengths to make sure this doesn't happen to you. It is not
even possible for us to write up a laundry list of rules to handle customer
service issues like most sites do as each situation is unique and is handled as
such. Its not uncommon for us to overnight parts, send replacements before
you even send the defective part back, or to take calls on Saturday or Sunday to
help you connect some NMEA wiring you can't figure out. Service like this
is priceless, but most importantly it is the norm at BOE Marine. This is
the service YOU will get when you buy your parts from us. So while
you can probably save $8 buying your equipment on Ebay, when you get in a bind
and need customer service results immediately your money is better spent with
us.
This very high level of service extends to everything we carry. From
automotive GPS units to liferafts. We constantly train to make sure advice
you are given is good, and that you order the right parts. If you are
still not convinced go to the biggest boating forum on the internet - www.TheHullTruth.com with over 75,000
members - and do a search for BOE Marine. Then you can read customer service
stories first hand.